Welcome to NeoTechHub! Below are the details of our payment policy to ensure a smooth and secure shopping experience for you.
Accepted Payment Methods
At NeoTechHub, we currently accept the following payment methods:
- Mastercard
- Visa
- Google Pay (GPay)
- Shop Pay
Please ensure your chosen payment method is active and has sufficient balance to complete the transaction.
General Guidelines
- Payment Security:
- Your payment details are securely processed through trusted payment gateways.
- We do not store any sensitive payment information on our servers.
- Transaction Confirmation:
- Once your payment is successfully processed, you will receive an order confirmation via email or SMS.
- Currency:
- All payments are processed in USD.
Payment Issues
In case of:
- Payment failure: Double-check your payment details and try again. If the issue persists, contact your card issuer or payment provider.
- Double charges: Please reach out to us at +1 (830) 453 1301, and we will assist you in resolving the issue.
Refunds and Cancellations
- Refunds for eligible returns will be processed to the original payment method (Mastercard, Visa, Google Pay, or Shop Pay).
- Refund timelines may vary depending on your bank or payment provider.
Contact Us
If you have any questions or concerns regarding payments, please feel free to contact our customer support:
- Email: support@neotechhub.store
- Phone: +1 (830) 453 1301