Effective Date: December 6,2024
Welcome to NeoTechHub! These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By using our site or making a purchase, you agree to these Terms. Please read them carefully before using our services.
1. General Terms
1.1 By accessing NeoTechHub, you confirm that you are at least 13 years old or have the consent of a legal guardian.
1.2 NeoTechHub reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Continued use of our website implies acceptance of the revised Terms.
2. Use of the Website
2.1 You agree to use the website only for lawful purposes and in compliance with all applicable laws and regulations.
2.2 You may not:
- Attempt to gain unauthorized access to our systems.
- Use the website in a way that disrupts its functionality.
- Transmit harmful software such as viruses or malware.
3. Account Creation and Security
3.1 To access certain features, you may need to create an account. You are responsible for:
- Providing accurate and current information.
- Safeguarding your account credentials.
- All activities conducted under your account.
3.2 NeoTechHub reserves the right to suspend or terminate accounts for violations of these Terms.
4. Orders and Payments
4.1 Order Acceptance: All orders are subject to acceptance and availability. NeoTechHub reserves the right to refuse or cancel orders at any time.
4.2 Payment Methods: We accept Visa, MasterCard, Google Pay, and Apple Pay. We do not accept PayPal.
4.3 Pricing: Prices are listed in USD and are subject to change without notice. Errors in pricing may result in order cancellation.
4.4 Secure Payments: Payments are processed securely, and we do not store your payment information.
5. Shipping and Delivery
5.1 Delivery Locations: We currently ship only within the United States.
5.2 Delivery Times: Orders are processed and delivered within 5-7 business days. Delivery is available Monday through Friday, excluding weekends and public holidays.
5.3 Lost or Damaged Packages: If your order is lost or damaged during shipping, please contact us immediately to resolve the issue.
6. Returns and Refunds
6.1 Eligibility: Returns are accepted within 30 days of delivery for eligible items. Products must be unused, in their original packaging, and include all accessories.
6.2 Refunds: Approved refunds will be issued to the original payment method. Shipping fees may be non-refundable.
6.3 Non-Returnable Items: Certain products, such as customized items, gift cards, or software, are non-returnable.
For detailed instructions, please refer to our Return Policy page.
7. Intellectual Property
7.1 All content on NeoTechHub, including text, images, logos, and designs, is owned by or licensed to NeoTechHub and protected by copyright and intellectual property laws.
7.2 You may not reproduce, distribute, or create derivative works from any content without prior written consent from NeoTechHub.
8. Limitation of Liability
8.1 NeoTechHub is not liable for:
- Indirect, incidental, or consequential damages.
- Losses resulting from unauthorized access to your account or misuse of our website.
- Delays or failures caused by events beyond our control.
8.2 Our maximum liability for any claim is limited to the amount paid for the product or service in question.
9. User-Generated Content
9.1 If you submit reviews, comments, or other content, you grant NeoTechHub a non-exclusive, royalty-free, perpetual license to use, reproduce, and display your submissions.
9.2 NeoTechHub reserves the right to moderate or remove any content deemed inappropriate or violating these Terms.
10. Third-Party Links
NeoTechHub may contain links to third-party websites. We provide these links for your convenience, but we do not endorse or take responsibility for the content, privacy policies, or practices of third-party sites. You access them at your own risk.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the courts located in Miami-Dade County, Florida.
12. Termination
NeoTechHub reserves the right to terminate or suspend access to our website or services for violations of these Terms without prior notice.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us:
NeoTechHub
2875 NE 191st Street, 5th Floor
Aventura, FL 33180, USA
Email: support@neotechhub.store
Phone: (830) 453 1301
By using NeoTechHub, you agree to these Terms. Thank you for choosing NeoTechHub as your trusted technology partner!